I Am West Hollywood - (310) 289-2525

I Am West Hollywood is a destination training program for everyone who works directly with guests and visitors on a daily basis.

I am West Hollywood is a destination training program for everyone who works directly with guests and visitors on a daily basis.

Whether it’s a taxi driver, a bellman at a hotel or a restaurant server, guests always ask these front line workers for the “inside scoop” about a destination. The I Am West Hollywood program will provide hospitality staff with the tools to deliver an exceptional experience.

In 2013, West Hollywood hosted close to 3 million visitors, hotel guests and day visitors combined. Visit West Hollywood has designed a course specific to the destination. This 2.5 hour program consists of a guided driving tour around West Hollywood’s neighborhoods and attractions, followed by a classroom session facilitated by a trained I Am West Hollywood leader. West Hollywood’s brand will be discussed, and participants will discover their role in the tourism industry and why delivering an optimal customer experience is vital to the city’s economic success.

For more information please contact: iam@visitwesthollywood.com

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