New Jersey Manufacturers Insurance Company (NJM) - (800) 232-6600

www.njm.com -- NJM is a cost-conscious insurer committed to achieving a high level of customer satisfaction and promoting safety.

New Jersey Manufacturers Insurance Company (NJM) is a cost-conscious property and casualty insurer committed to achieving a high level of customer satisfaction and promoting safety. We are a top provider of personal auto insurance and workers’ compensation insurance in the Garden State.

For over 100 years, we have worked steadily to build a reputation for efficiency and integrity. Our first priority however is providing outstanding service to our customers; an accomplishment that is affirmed through many national customer satisfaction surveys where results are generated based exclusively on customer feedback.

Company Overview
Founded in 1913 to satisfy the pressing need in New Jersey for a low-cost, reliable workers’ compensation insurer, NJM has expanded our lines of insurance over the years to include, in addition to workers’ compensation, commercial auto, personal auto, homeowners, and umbrella. In addition, flood insurance is available from the National Flood Insurance Program (NFIP) through NJM’s wholly-owned subsidiary, New Jersey Reinsurance Company (NJRe).

We write coverage directly for consumers without the expense of costly agents’ commissions and operate in a mutual fashion for the benefit of our policyholders. We have returned dividends (totaling more than $5.4 million) to policyholders every year since 1918.

To be eligible to apply for workers’ compensation or commercial auto insurance with us, an employer must be a member of the New Jersey Business & Industry Association (NJBIA). Applicants for personal auto or homeowners insurance must meet membership eligibility criteria.

We have three offices in New Jersey: West Trenton (home office), Hammonton, and Parsippany.

We have also earned a reputation for prompt and fair handling of claims, customarily earning us high marks in published surveys.

Accolades
2006 & 2010: #1 rated personal auto insurer in the United States for overall customer satisfaction by a top national consumer magazine

2006 & 2010: Zero valid complaints recorded with New Jersey Department of Banking and Insurance

2009: Scored 869 out of 1,000 in J.D. Power and Associates National Auto Insurance Study (industry average was 801)

2011: Recognized as J.D. Power Customer Service Champion, one of only 40 companies in the United States to earn that distinction

Connect
Visit us at njm.com to learn more and be sure to follow us on Twitter (@NJMIns).

Contact us by phone: 1-800-232-6600
7 a.m. to 9 p.m. (Monday-Friday)
8:30 a.m. to 4:30 p.m. (Saturday)

Tags: Professional Services