Senior Helpers Greenville - (864) 881-3228

Senior Helpers of Greenville is the Upstate, SC leader for personal care, companion care, live-in care, respite care, transition and sitter assistance.

Services

Once you have determined that your elderly loved one needs assistance, it is important to honor their wish to remain happy and independent in their own home. But for your own peace of mind, you need to know that they are completely safe and cared for in all situations.
Our Initial In-Home Care Interview

Even when you are close to a senior family member, it can be difficult to know their specific needs. And in some cases, they might be apprehensive to mention their more personal needs.

The complimentary, initial in-home care interview with a Senior Helpers consultant can help you survey your options. Together you can discuss your loved one's needs and our services to determine what is best for your entire family. We will cover:

Your family's specific goals
Your loved one's daily plan design and schedule
Pricing and payment methods
Implementation process
Ongoing communication and follow-up plan

Companion Care

Our companion care line of services offers daily companionship and assistance with daily living activities. If your loved one is living alone and your visits are limited, social interaction becomes very important to their happiness and helps prevent feelings of isolation and depression. Whether they need a little fun or maybe just help keeping house and running errands, we have you covered with home care activities such as:

Caring companionship and conversation
Help with hobbies (scrapbooking, games, gardening, sports, news)
General shopping and errands
Transportation to appointments
Help with housekeeping (laundry and ironing, vacuuming and dusting, meal preparation, washing dishes, caring for pets and plants)

Personal Care

Our personal care line of services helps your loved ones with more intimate, non-medical care needs. Whether it is for normal aging challenges, hospital recovery or sickness, we are here to make everyday life easier and more manageable. Our experienced caregivers are specifically trained to handle these tasks and our care managers will be closely involved to conduct periodic assessments to survey your loved one's care.

Personal hygiene assistance
Medication reminders
Diet monitoring and meal planning
Walking assistance

About Senior Helpers

History

Senior Helpers was founded by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. From their experience, Tony and Peter saw a huge gap that was not being filled properly by the other companies providing care for the elderly in the market. In dealing with these other caregivers, they found that either they couldn’t get caregivers to answer their inquiries or that the companies that would respond left something to be desired in their level of professionalism. It was clear to them that someone needed to address these deficiencies – the result being Senior Helpers.

Using Peter as a sounding board, Tony set out to create an organization that would be a trusted leader in senior care, and that would provide the type of professionalism he found to be lacking in other organizations. Tony opened the first Senior Helpers office in Baltimore, MD in 2002 to gauge the potential need for such an organization. As it turns out, there were many others who identified with the services and needs that Senior Helpers filled. Senior Helpers began building a reputation for itself as a professional organization with a dedicated staff of caregivers. The Baltimore location was a success and it was evident that other locations could be, too. Expansion began in 2004 with Peter joining Tony full time, opening an additional office in Orange County, CA.

With the success of the Senior Helpers system on both coasts came increasing demand. Tony and Peter began to look into franchising as an option to bring Senior Helpers to the next level. After building a strong reputation over the years, SH Franchising, LLC now enlists the help of quality franchisees to expand on this success, while still maintaining the strong reputation for which Senior Helpers is known.

Our Focus

Dependability of Service
Continuity of Caregivers
Peace of Mind for the Family
Quality of Life for the Client
Independent Living in the Home

Our Services

Companion Care

For our basic level of care, caregivers provide services such as companionship, meal planning and preparation, light housekeeping, laundry, medication reminders, and other general assistance. For sitter services, caregivers sit with and monitor a client during their hospital or facility stay. The caregiver can then follow the client home to provide a smooth transition.

Personal Care

For our advanced level of care, our professional and experienced caregivers provide basic companion care plus assistance with the Activities of Daily Living (ADLs), such as bathing, dressing, grooming, toileting, and ambulation assistance. These services are initially assessed and regularly monitored by either an on-site care coordinator, Social Worker or RN depending on the regulations of the state that the office is located in.

Live-In Care

Our caregivers are available to provide 24-hour coverage, as long as they can sleep for eight hours per night and receive appropriate breaks. Live-in care can be provided for a minimum of two consecutive days, up to seven days per week indefinitely.

Peace of Mind Visit

Our unique Peace of Mind Visit program is a short visit each day to help clients with, among other things, bathing assistance, meal preparation, medication reminders, getting out of or in to bed, and “check-ins.”

Transition Assistance

We know it can be challenging for families when a member is discharged from a hospital. This service ensures that clients are guided through the outpatient surgery and recovery period. We are available for help prior to surgery and will accompany a client each step of the way through full recovery, including transportation to follow-up doctor visits.

Sitter Assistance

Our caregivers monitor clients in hospitals, nursing homes, assisted living centers, continuing care retirement communities, etc., to be there when the family cannot, etc.

Respite Care

Respite care is a unique program to assist families by providing care for a short period of time, such as vacations.

Our Process

We have a professional, process-oriented staff ready to serve our clients and their families.

When a prospective client contacts a Senior Helpers office, they set up a complimentary initial assessment at the client’s location to discuss the client’s needs and formulate a care plan. If necessary, a staff member, Social Worker or RN (depending on the State regulations) will conduct a full nursing assessment to gauge the client’s status and clarify the care plan.

They determine the most appropriate caregiver for the client using the assessment information and the caregiver matching process. Service starts on the pre-determined date. Follow-up is conducted immediately after service begins and on a periodic basis to ensure excellent care delivery.
Senior Helpers Mission Statement, Vision, & Core Values

Mission Statement

Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community.

Vision

Our vision is to be your community’s leading home care company, setting a new standard of care and customer service for our industry.

Core Values

Integrity Without Compromise

We believe in demonstrating the highest levels of honesty and integrity in all interactions with others. We will not compromise this value for short-term gain or convenience.

Improve Quality of Life

We believe that our work in home care is about helping our clients and their families improve their quality of life during the aging process, maintain peace of mind, and enjoy independence in their own homes.

Open & Effective Communication

We believe that clear communication and open dialog are critical to building and maintaining positive relationships and creating exceptional experiences for others.

Positive Attitude

We believe that to be successful in a dynamic and competitive business like home care, we need to maintain positive habits of thought in all that we do. We encourage our team members and remind ourselves to think and act positively in every situation.

Continuous Advancement

We believe that we can advance in our industry by continuously seeking opportunities to improve. We believe that it is important to constantly assess our current reality by examining facts and data. Our willingness to embrace the facts will help us grow and create exceptional experiences for our stakeholders.

Celebrate Life

We believe in the sanctity of human life and in celebrating the joy of life. We will foster this by creating opportunities for our clients, caregivers, employees, and franchisees to live a life that they can celebrate!

Tags: Health Care Administration