Welcome to the official Sturbridge Yankee Workshop Facebook page. We hope our catalog inspires you to get creative and fall in love with decorating. See what's new today. http://www.sturbridgeyankee.com
Return Information:
If for any reason you are not completely satisfied, we will credit or refund the merchandise amount paid for 30 days. Any return received after 30 days will receive a gift certificate for the merchandise value and is subject to a 20% restocking fee. Any item returned without it's original packaging is also subject to a 20% restocking fee.
Personalized items will receive a gift certificate for the merchandise value only. We regret shipping costs are non-refundable. C.O.D.'s not accepted. For your convenience you may contact SYW to request a return label. A $9 shipping fee will be subtracted from your return credit per package.
Please call for oversized package return rates and return rates/instructions for freight items.
Please call for shipping fees and to arrange freight returns. Customer Service Number: 1-800-231-8060 (M-F 8 am - 9 pm, Sat 9 am - 5 pm EST.)
If you would like to contact us regarding an order or services, please send email to: info@sturbridgeyankee.com. Please include your full name and full address if this is in regards to a previous order.
How-to videos on our YouTube page will assist in assembly of products, as well as, guide you through features and benefits of some of our products: http://www.youtube.com/user/SturbridgeYankee?feature=mhee